Contact the visa section

Attention: Please note there is no hotline for the visa section. All enquiries have to be addressed by email (see contact form below).

NB pour les ressortissants français : aucune réponse ne sera délivrée sur le suivi ou la délivrance des visas australiens, qui relèvent de la compétence exclusive des autorités australiennes.

No response will be given to questions regarding

Information about visa procedure or type of documents to provide
Appointment requests
Processing times
Application fees
• General information about visas which can be found on France VISAS website.

I cannot lodge my application in Sydney due to the closure of internal borders. Can I lodge my application elsewhere (Melbourne, Perth or Brisbane) ? Can I send my application and do the interview online ?

The biometric data needs to be collected at the Consulate-General of France in Sydney only, hence it is impossible to do it online. We are aware of the disagreements, however we are all dependent upon the reopening of the internal borders which is a purely Australian decision.

I am in relationship with a French citizen. Can I apply for a family stay visa ?

There is no specific visa for partners. You must apply for a common visa corresponding to your project in France (e.g. visitor, student, business,…)

I have a long stay visa or a resident card which expired between March 16th and June 15th, 2020.

Long stay visa (VLS-TS), resident card and receipt for resident card renewal/1st application which expired between March 16th and June 15th, 2020 are automatically extended by 180 days. General information in English is downloadable here.

I have a long stay visa which expires after June 15th, 2020.

The validity of the visa cannot be postponed therefore you must apply for a new visa.

I didn’t use my short stay Schengen visa due to Covid-19 and it is now expired.

Application fees are not refundable. However, you can apply for a new Schengen visa for the same purpose. It will be free of charge upon presentation of the unused visa and the tax invoice/receipt of your application (“Quittance des frais de dossier et récépissé”).

Short-stay visa waiver for Australian citizens.

In accordance with the existing agreements, Australian citizens may enter and stay in France without any visa for a period up to 90 days. When entering the French territory after staying in one or several countries that are part of the Schengen Area, please note that the 90 days-period takes effect from the crossing of an external border of the Schengen Area.

Is it possible to go sightseeing before or after a long stay visa ?

The Australian holder of a Type D long-stay visa is permitted to enter the Schengen area as a tourist for up to 90 days prior to the commencement date of the long stay visa. However, the type D visa holder must leave the Schengen area and re-enter from the start date of the long stay visa.
Similarly, the Australian holder of a Type D long-stay visa who wishes to remain in the Schengen area after the expiry date of the long stay visa must exit the Schengen area by the expiry date of the D visa at the latest and enter again for tourism purposes with a maximum stay of 90 days.

Cruises to New Caledonia and French Polynesia

  • Do I need a visa to go on a cruise ?
    Visa requirements depend on your nationality.
    Australian citizens and EU citizens don’t need any visa.
    Examples of nationalities for which a visa is required (ordinary passports): India, China, Sri Lanka, South Africa, Philippines, Thailand, Indonesia, Russia, Lebanon, Nepal... For other nationalities, please check here
  • What is the process ?
  • Application fees
  • Attention - The Consulate General of France in Sydney is only authorized to process visa applications for residents of Australia and Solomon Islands provided they hold visas valid for more than 3 months. Residents in Fidji and Papua New Guinea must submit their application in their country of residence.

YOU HAVE ALREADY ATTENDED YOUR APPOINTMENT

Additional documents were requested during your appointment

You can send documents required to the following post-mail address:

Consulate-General of France in Sydney
Visa Section
Level 26 St Martins Tower
31 Market Street
Sydney NSW 2000

Please enclose your full name and the visa application number on your tax invoice (“quittance des frais de dossier”).

You may also receive an email from the Visa Section requiring some more documents or information, to which you will be able to reply directly with attachments if necessary.

Tracking my visa application

The visa application tracking system only works once a decision of grant or refusal is made on your application. Therefore, it is normal to receive an error message before your visa application is totally processed.
Once the status says that a decision has been reached, please allow 3 to 4 working days before you are able to pick-up your passport.
No responses will be given regarding the progress of a visa application lodged less than 4 weeks ago (20 business days from the date of the appointment).
Otherwise, please send your request by email with the contact form below mentioning your full name and the visa application number on your tax invoice (“quittance des frais de dossier”).

Is it possible to have my passport returned by post ?

For applicants wishing to have their passport returned to them by post, please provide with a self-addressed Express Post envelop and leave the tracking number sticker with the envelope. You will be able to track your envelop online on the Australia Post website. Please note that the Consulate-General will not be accountable for any passeport lost or destroyed by Australia Post.

When can I collect my passport ?

For applicants who did not wish their passport to be sent back by post, their passport will be available for pick up, from Monday to Friday between 9am and 12:20pm, without an appointment. We will inform you when your passport is ready to be collected.

If you didn’t receive an email and the status says that a decision has been reached, please contact us with the form below mentioning your full name and the visa application number on your tax invoice (“quittance des frais de dossier”).

  • If you collect your passport in person, you must bring:
    - a copy of your passport data page or another ID card (e.g. driving license);
    - the tax invoice given to you by the visa officer (“quittance des frais de dossier”).
  • If you want someone else to collect your passport, she.he must bring:
    - a document signed in original by you, authorizing your representative to retrieve your passport on your behalf;
    - a copy of your passport or signed ID card;
    - the tax invoice given to you by the visa officer (“quittance des frais de dossier”);
    - your representative’s identification card and a copy of that document which will be kept in the visa file.
Attention - Please indicate your full name and your nationality in your request

Send a message

Dernière modification : 24/08/2020

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