Contact the visa section after an appointment

If you haven’t attended your appointment, please click here

Questions regarding information already available on France-visas website and the following items won’t be answered.

Additional documents were requested during my appointment

Post-mail :

Consulat Général de France à Sydney

Visa Section

Level 26 St Martins Tower

31 Market Street

Sydney NSW 2000

Email

Please enclose your visa application receipt number.
Emails exceeding 2Mo are automatically returned to the sender.

Tracking my visa application

Tracking my visa application

The visa application tracking system only works once a decision of grant or refusal is made on your application. Therefore, it is normal to receive an error message before your visa application is totally processed.
Once the status says that a decision has been reached, please allow 3 to 4 working days before you will be able to pick-up your passport.
No responses will be given regarding the progress of a visa application lodged less than 4 weeks ago (20 business days from the date of the appointment).
Otherwise, please send your request by email mentioning your full name and your receipt number.

When can I collect my passport ?

Once the status says that a decision has been reached, please allow 3 to 4 working days before you will be able to pick-up your passport.
- For applicants who did not wish their passport to be sent back by post, their passport will be available for pick up, from Monday to Friday between 9am and 12:20pm, without an appointment.

If you collect your passport in person, you must bring


- a copy of your passport data page;

- the receipt given to you by the visa officer

If you want someone else to collect your passport, he must bring


- A document signed in original by the applicant authorizing the representative to retrieve his passport on his behalf.

- a copy of the visa applicant’s passport or a signed id card

- the receipt given to the applicant by the visa officer

- The representative identification card and a copy of that document which will be kept in the visa file

Temporary pick up of passport or withdrawal of my application

Please send your request by email enclosing a letter in pdf format indicating the reasons of the temporary pick up/withdrawal, mentioning your full name and your receipt number.
Emails exceeding 2Mo are automatically returned to the sender.

Dernière modification : 10/01/2019

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